List of telephone consultation services for coronaviruses in each prefecture.

Here is a list of hotlines where you can ask about Covid-19 in English or Chinese. We will also list the pages where each prefecture is posting.

Japan Visitor Hotline

Japan National Tourism Organization (JNTO) 

Phone Number050-3816-2787
From Overseas+81-50-3816-2787
Service Hours24 hours a day, 365 days a year
LanguagesEnglish, Chinese, Korean, Japanese
Service CoveredSupport & assistance when emergencies (accident, illness etc.) or natural disasters, general tourist information
There is also a chatbot for emergencies such as when the phone is out of service.
Click here for the chatbot.
Visit PageThe language of the link is English


AMDA Medical Information Center
They also provide interpretation support when you go to the doctor.

Phone Number 103-6233-9266
Service HoursMonday – Friday / 10:00am – 5:00pm
Weekends and holidays / 10:00am – 3:00pm
LanguagesMon / English, Korean, Filipino
Tue / English, Chinese, Thai
Wed/ English, Spanish, Vietnamese* (2nd and 4th only)
Thu / English and Chinese
Fri / English and Portuguese
Weekends and holidays / English
Service Covered1.Telephone medical interpretation (other than COVID-19 is acceptable)
2.Multilingual consultation service for COVID-19 infections
*Vietnamese will only be available on April 22 and May 13
Phone Number 2090-3359-8324
Service HoursMonday – Friday / 10:00am – 5:00pm
LanguagesEnglish, Chinese
*The second phone number has the same support details.
Visit PageThis page has 8 language

Find for medical institutions in Japan

No signs of Covid-19, but if you feel sick or injured and want to find a hospital. You can select a region in Japan, language, and medical sector to find one.

LanguagesEnglish, Chinese, Korean, Japanese
Visit PageThe language of the link is English

Want to see information for each prefecture.

This is a list of the published pages for each prefecture. Check the information for your area.

北海道 Hokkaido

青森 Aomori  岩手県 Iwate  宮城 Miyagi  秋田 Akita  山形 Yamagata  福島 Fukushima

茨城 Ibaraki  栃木 Tochigi  群馬 Gunma  埼玉 Saitama  千葉 Chiba
東京 Tokyo  神奈川 Kanagawa

新潟 Niigata  富山 Toyama  石川 Ishikawa  福井 Fukui  山梨 Yamanashi  長野 Nagano

岐阜 Gifu  静岡 Shizuoka  愛知 Aichi  三重 Mie

滋賀 Shiga  京都 Kyoto  大阪 Osaka  兵庫 Hyougo  奈良 Nara  和歌山 Wakayama

鳥取 Tottori  島根 Shimane  岡山 Okayama  広島 Hiroshima  山口 Yamaguchi

徳島 Tokushima  香川 Kagawa  愛媛 Ehime  高知 Kochi

福岡 Fukuoka  佐賀 Saga  長崎 Nagasaki  熊本 Kumamoto  大分 Oita

宮崎 Miyazaki  鹿児島 Kagoshima  沖縄 Okinawa

I hope that everyone in Japan can overcome Covid-19 with peace of mind.😌