List of telephone consultation services for coronaviruses in each prefecture.

Here is a list of hotlines where you can ask about Covid-19 in English or Chinese. We will also list the pages where each prefecture is posting.

Japan Visitor Hotline

Japan National Tourism Organization (JNTO)

Phone Number	050-3816-2787
From Overseas	+81-50-3816-2787
Service Hours	24 hours a day, 365 days a year
Languages	English, Chinese, Korean, Japanese
Service Covered	Support & assistance when emergencies (accident, illness etc.) or natural disasters, general tourist information

There is also a chatbot for emergencies such as when the phone is out of service.
Click here for the chatbot.

Visit PageThe language of the link is English

AMDA医療情報センター

AMDA Medical Information Center
They also provide interpretation support when you go to the doctor.

Phone Number 1	03-6233-9266
Service Hours	Monday – Friday / 10:00am – 5:00pm Weekends and holidays / 10:00am – 3:00pm
Languages	Mon / English, Korean, Filipino Tue / English, Chinese, Thai Wed/ English, Spanish, Vietnamese* (2nd and 4th only) Thu / English and Chinese Fri / English and Portuguese Weekends and holidays / English
Service Covered	1.Telephone medical interpretation (other than COVID-19 is acceptable) 2.Multilingual consultation service for COVID-19 infections

*Vietnamese will only be available on April 22 and May 13

Phone Number 2	090-3359-8324
Service Hours	Monday – Friday / 10:00am – 5:00pm
Languages	English, Chinese

*The second phone number has the same support details.

Visit PageThis page has 8 language

Find for medical institutions in Japan

No signs of Covid-19, but if you feel sick or injured and want to find a hospital. You can select a region in Japan, language, and medical sector to find one.

Languages

English, Chinese, Korean, Japanese

Visit PageThe language of the link is English